Privacy Policy

Welcome to sumitcomputer.com. This Privacy Policy describes how M/s. Sumit Computers and Graphics ("we", "us", or "our") collects, uses, shares, and protects your personal information when you browse our website or purchase our self-manufactured packaging solutions, including corrugated boxes, rigid brown boxes, gift boxes, bags, and other custom-manufactured products. This policy is formulated in strict compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

1. Information We Collect

We collect personal and business information necessary to design, manufacture, and deliver your packaging orders: 

- Identity & Corporate Data: Name, business/company name, and designation. 

- Contact Data: Delivery address, factory/warehouse address, billing address, email address, and phone number. 

- Custom Manufacturing Data: Design files, specifications, dimensions, branding artwork, and logos uploaded or sent for manufacturing. 

- Financial & Tax Data: GST number (for corporate tax input credit), payment mode details, and billing history. 

- Technical Data: IP address, browser type, and cookies used to optimize website performance, as detailed in our cookies policy.

2. Purpose of Collecting Data

We use your data strictly for clear, lawful, and specific purposes: 

- Manufacturing & Customization: To process design specifications and manufacture your custom boxes and bags. 

- Order Fulfillment: To generate bulk quotes, handle secure payments, and dispatch heavy/bulk logistics shipments. 

- Customer Support: To manage trade inquiries, bulk orders, sample requests, and quality-related grievances. 

- Legal Compliance: To issue statutory tax invoices under GSTIN 07ASGPK3323G1Z0 and maintain corporate accounting records.

3. Lawful Basis and Consent

By placing an order, requesting a manufacturing quote, or checking our consent box, you explicitly agree to the processing of your data. You have the right to withdraw your consent at any time by contacting our Grievance Officer. Withdrawing consent may limit our ability to fulfill customized packaging orders or maintain your specific design blueprints.

4. Data Sharing and Third Parties

We respect your privacy and trade secrets. We never sell your data or proprietary designs. Data is only shared with: 

- Logistics & Freight Partners: Transport agencies required to deliver bulk freight, palletized shipments, or packages. 

- Payment Gateways: Secure, RBI-authorized third-party platforms to process digital transactions. 

- Government Authorities: Tax and regulatory bodies as mandated under Indian laws.

5. Protection of Proprietary Designs

Any branding elements, logos, artwork, or custom dimensions provided by you for manufacturing are treated as confidential. We implement strict access controls to ensure your proprietary product designs are not utilized for unauthorized third-party manufacturing.

6. Data Retention

We retain transaction logs, billing info, and customer data as long as legally mandated for tax and auditing purposes. Design blueprints and custom manufacturing specifications are retained to facilitate easy re-ordering unless you request their deletion.

7. Your Rights Under Indian Law

Under the DPDP Act and IT Act, you hold the following rights: 

- Right to Access: Request a summary of your personal and business data processed by us. 

- Right to Correction: Update incorrect contact details, billing profiles, or GST numbers. 

- Right to Erasure: Request deletion of your data, subject to legal and tax retention mandates. 

- Right to Grievance Redressal: Register a complaint regarding any data processing issues.

8. Security Measures

We use industry-standard encryption (SSL) to secure data transfers, including artwork and invoice files. Secure physical and digital environments protect your custom tooling files and order history.

9. Grievance Officer Contact Details

In accordance with Indian law, the contact details for our Grievance Officer are: 

- Company Name: M/s. Sumit Computers and Graphics 

- Website: sumitcomputer.com 

- GSTIN: 07ASGPK3323G1Z0 

- Address: Delhi, India 

- Email: [Isumit_computers06@yahoo.co.in]